Question 1

How do new players get their initial rating?

Accepted Answer

New players start with a default rating set by the club (typically 500-1000 points). This initial rating can be adjusted by admins based on known skill level. Your rating will quickly adjust to your true level after a few matches.

Question 2

How many matches do I need to get a confirmed rating?

Accepted Answer

Your rating is considered "provisional" until you've played approximately 10 matches. During this time, your rating may change more dramatically. After this period, changes become more gradual.

Question 3

Why did I lose points even though I lost to someone much higher rated?

Accepted Answer

You actually gained points! Losing to a much higher-rated player results in minimal point loss, and with play compensation (+2 points for playing within rating window), you might even gain points overall.

Question 4

What is play compensation?

Accepted Answer

Both players receive +2 points for each match against an opponent within ±500 rating points. This compensates for natural "rating inflation drain" when improving players leave the system.

Question 5

Why do I get more points for winning 3-0 than 3-2?

Accepted Answer

The "discount factor" reflects match closeness. A 3-0 win suggests a bigger skill gap than a 3-2 win, so the full point exchange happens. A close 3-2 win only exchanges 75% of the points.

Question 6

Are singles and doubles ratings calculated the same way?

Accepted Answer

Yes, the same formula applies. For doubles, the team average rating is used, and both players on the winning team gain points (both losing players lose points).

Question 7

What is the Order of Merit?

Accepted Answer

The Order of Merit is an annual tally based on singles matches only, rewarding participation and success. Unlike ratings which measure your competitive level, Merit rewards how many quality singles wins you accumulate over the year. Doubles matches do not count toward Merit.

Question 8

How are Merit points calculated?

Accepted Answer

For each singles win: Merit = (Opponent Singles Rating ÷ 10) × Discount Factor. Beat a 1000-rated player 3-0, earn 100 Merit. Beat them 3-2, earn 75 Merit. Doubles matches do not earn Merit.

Question 9

Do I get Merit points for losing?

Accepted Answer

Yes! Close losses earn consolation points: 25% for a 2-3 loss, 10% for a 1-3 loss, 0% for a 0-3 loss. This rewards fighting hard even in defeat.

Question 10

When does the Merit year reset?

Accepted Answer

Merit typically resets at the start of each calendar year (January 1st) or at a date set by your club. The player with the most Merit at year end is the "Player of the Year".

Question 11

Is it better to play many matches or win against good players?

Accepted Answer

Both! Merit rewards quantity AND quality. Playing many matches gives more opportunities, but beating higher-rated opponents earns more points per match.

Question 12

What's the difference between a league and a session?

Accepted Answer

A league is a competition container (like "Monday Night Graded League"). Sessions are individual events within a league (like "Session 1", "Session 2"). Matches are recorded within sessions.

Question 13

How do I join a session?

Accepted Answer

Use the session PIN provided by the organizer. Enter the PIN on the join page, select yourself from the player list, and you're ready to record matches.

Question 14

What happens if I enter a result incorrectly?

Accepted Answer

Admins can edit or delete match results. Contact your league administrator to correct any mistakes. Rating changes will be recalculated automatically.

Question 15

What does "affects ratings" mean on a league?

Accepted Answer

Some leagues are for fun and don't change player ratings. If "affects ratings" is enabled, match results will update players' singles/doubles ratings and Merit.

Question 16

What are the different league formats?

Accepted Answer

Standard (open play), Graded (skill-based divisions), Teams (team competition), Drop-In (algorithm-scheduled casual sessions), and Tournament (round-robin, knockout, or hybrid formats).

Question 17

How do I claim my player profile?

Accepted Answer

If you've played matches before creating an account, you can claim your existing player profile. Go to your club, find your name in the players list, and click "Claim this profile".

Question 18

Can I be in multiple clubs?

Accepted Answer

Yes! You can be a member of multiple clubs, each with separate ratings and Merit. Use the club switcher in the navigation to move between clubs.

Question 19

How do I become a club admin?

Accepted Answer

Club owners can promote members to admin status. Contact the club owner if you need admin privileges to manage leagues, sessions, or players.

Question 20

How do I view my match history?

Accepted Answer

Click on your name in any ratings list or go to your player profile. You'll see your complete match history, rating progression, and statistics.

Question 21

How is this system different from national ratings?

Accepted Answer

This system is designed for club-level play. While the formula is similar to national systems, ratings here are specific to your club and may differ from official rankings.

Question 22

Can I use this for tournaments?

Accepted Answer

Yes! The Knockout format supports tournament brackets. Round Robin works well for group stages. You can also use Standard format for flexible tournament play.

Question 23

Is there a mobile app?

Accepted Answer

The web app is fully responsive and works great on mobile browsers. You can add it to your home screen for an app-like experience.

Question 24

How can I suggest improvements?

Accepted Answer

Contact your club administrator with feedback. They can pass suggestions to the development team.

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